Vision:
“We strive to be the center of excellence in gaming and betting regulation and transformation of the industry.”
Mission:
“To protect the interest of the public by ensuring the integrity of legalised gambling through:
-> Strict enforcement of applicable legislation <-
-> Licencing of qualified entities and individuals <-
-> Fulfilling the objectives of the Provincial Government to deliver significant sources of revenue, enhance tourism, develop and transform the gaming and horseracing industry, whilst promoting broad socio-economic and employment opportunities <-”
Values:
INTEGRITY: To practice the highest ethical standards within the entity
SERVICE DELIVERY: To provide consistent, premium service to our stakeholders
FAIRNESS AND IMPARTIALITY: To make decisions in a fair and appropriate manner based on relevant criteria and reliable information
PROFESSIONALISM: To demonstrate appropriate skills and judgement, and polite behaviour when dealing with all stakeholders
TRANSPARENCY: To embody honesty and open communication with all stakeholders
INNOVATION: To create new ideas, processes or systems which when implemented lead to positive effective changes
Transformation Fund Information(Documents->Transformation Fund Menu) PLEASE NOTE: The entity’s Gambling Regulator Online Portal (GROP) is now LIVE!
Dear stakeholder please note that the Gambling Statistics Reports for our current Financial Year have been updated. Thank you for your patience and apologise for any inconvenience caused.
Direct all complaints or comments directly to the Office of the Chief Executive Officer